Privacy Policy

Who We Are

Our website address is: https://www.roastedroosternm.com.

This Privacy Policy describes how Roasted Rooster Coffee & Waffles, located at 2702 W. Amador Ave, Las Cruces, NM 88005, collects, stores, and uses personal information from users of roastedroosternm.com and related services. By using our site, you agree to the collection, use, and disclosure of your information as outlined below.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies to enhance your experience and analyze site usage via tools like Google Analytics. If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can manage cookie preferences in your browser settings. To opt out of Google Analytics, visit Google Analytics Opt-Out.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What Personal Information We Collect

We collect the following types of personal information:

  • Information You Provide: Name, address, email, phone number, and payment details when you create an account, place an order, make a reservation, or contact us.
  • Automatically Collected Data: Device information (e.g., browser type, IP address), pages visited, time spent on pages, and geolocation data via cookies and analytics tools like Google Analytics.

Sources of Personal Information

We collect data from:

  • Direct interactions (e.g., reservations, account creation, contact forms).
  • Third-party service providers (e.g., payment processors like Stripe, which operate under their own privacy policies).
  • Analytics tools (e.g., Google Analytics).

How We Use Your Information

We use your information to:

  • Process reservations or orders.
  • Respond to customer service requests.
  • Send marketing emails (with opt-out options).
  • Improve site functionality and user experience.
  • Detect and prevent fraud or illegal activity.
  • Comply with legal obligations.

Who We Share Your Data With

We may share your information with:

  • Service Providers: Payment processors, reservation systems, and analytics providers to fulfill services and improve operations.
  • Marketing Partners: If you opt-in to marketing, we may share data with third parties for promotional purposes, subject to their privacy policies.
  • Legal Compliance: To comply with laws, respond to legal requests, or protect our rights and safety.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

If you request a password reset, your IP address will be included in the reset email.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Security

We implement reasonable technical and administrative measures to protect your data. However, no online system is fully secure, and we cannot guarantee absolute protection. You are responsible for keeping your account password confidential. Notify us immediately at [email protected] if you suspect unauthorized access.

Changes to This Policy

We may update this policy, with changes posted on roastedroosternm.com. Continued use of the site after updates constitutes acceptance.

Contact Us

For questions, contact:

Roasted Rooster Coffee & Waffles